Legal

Privacy policy

This policy describes the current LoanMirror website. It should be reviewed before introducing accounts, analytics or application features.

Information you provide

When you use the contact form, we collect your name, email address, selected topic and message so we can review and respond to your enquiry. Please do not submit bank statements, identity documents, account credentials or loan applications.

How contact messages are stored

Contact messages are stored in our website database with their submission time and review status. We retain them only as long as reasonably needed to respond, maintain an appropriate business record and meet legal obligations.

Calculator data

Loan calculator inputs are processed in your browser and are not intentionally sent to LoanMirror.

Server records

Standard hosting logs may record technical information such as an IP address, browser type, requested page and time of access for security and reliability.

Cookies

We use a preference cookie to remember your currency choice and a short-lived session cookie to protect the contact form from forgery and spam. The current release does not set first-party analytics or advertising cookies. Third-party content delivery services may receive technical request information when your browser loads their files.

Your questions

For privacy questions or a request relating to a contact message, email privacy@loanmirror.com.